Anker recalls three power banks due to fire risk – stop using them now

Sabrina Ortiz/ZDNET

Phone accessory model Anker is issuing a recall for 3 of its energy banks: the 334 MagGo Battery (PowerCore 10K), the Energy Financial institution pack, and the MagGo Energy Financial institution. The impacted energy banks sport mannequin numbers A1642, A1647, and A1652, respectively. 

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According to the recall notice, these gadgets “could pose a fireplace threat.” The lithium-ion batteries inside reportedly have a “manufacturing defect” that might trigger the ability banks to overheat and soften elements. Due to the excessive temperatures, the {hardware} could start to smoke and fumes from lithium-ion batteries are toxic.

Anker states the battery defect is simply current on a batch of merchandise bought “from January 3, 2024, to September 17, 2024”. Though solely “a small variety of batteries” are affected, the corporate is asking prospects to enroll in its Recall program “out of an abundance of warning.” 

The recall discover consists of directions on learn how to “confirm the mannequin of your Anker Energy Financial institution.” On the backside of every system, you will discover one of many mannequin numbers. Anker says to find the serial quantity as soon as you discover the mannequin quantity. The 2 numbers must be shut to one another.

In case you have one of many faulty energy banks, Anker recommends that you simply first retailer the unit in a secure location. Don’t, below any circumstances, throw the faulty banks within the trash or a retail retailer’s battery recycling field. Keep in mind: These are hearth hazards. 

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Anker/ZDNET

The corporate asks that you simply fill out its recall form by coming into the system’s serial quantity. It is attainable to get a free alternative, though you will want to supply some data — together with proof of buy (akin to an order affirmation), {a photograph} of the mannequin quantity, and the serial quantity.

To soundly get rid of a faulty energy financial institution, Anker suggests contacting “your native municipality or hearth division” for attainable choices. Or you may head over to the US Environmental Protection Agency’s website to “discover a recycling location close to you.”

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This is not the primary time Anker has issued a recall. In early June, the 321 Energy Financial institution (PowerCore 5K) and the A3102 Soundcore Bluetooth speaker have been recalled on account of an identical design defect. 

Anker is pointing the finger at a earlier provider for these points and claims it has since modified companions. The corporate is “conducting an intensive assessment of [its] high quality assurance processes” to forestall additional remembers.

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